Privacy Policy
BAAZ Car Services, Lucknow
Last Updated: Dec 2025
Introduction
BAAZ Car Services (“we”, “our”, “us”) values the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit our website, contact us, or avail our car repair and maintenance services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or services.
Information We Collect
We may collect personal and non-personal information to provide better services and improve customer experience.
Personal Information
We may collect the following details when you contact us, book a service, or visit our service centre:
Full name
Mobile number
Email address
Vehicle details (brand, model, registration number)
Service history and preferences
Payment-related details (excluding sensitive card information)
Non-Personal Information
We may also collect non-personal data such as:
Browser type and device information
IP address
Website usage data and pages visited
Date and time of website access
This information is used for analytics and improving our website performance.
How We Use Your Information
The information collected is used strictly for business and service-related purposes, including:
Booking and managing service appointments
Vehicle inspection, repair, and maintenance records
Communicating service updates, delivery timelines, and invoices
Responding to customer queries and support requests
Sending service reminders, offers, and promotional communication
Improving service quality and customer experience
Legal and regulatory compliance
We do not use customer data for any unlawful or unauthorized purpose.
Communication & Marketing
BAAZ Car Service Centre may contact customers via phone calls, SMS, WhatsApp, or email for:
Service confirmations and updates
Follow-ups and feedback
Promotional offers and discounts
Important service-related notifications
Customers can opt out of promotional communication at any time by informing us directly.
Information Sharing & Disclosure
We respect customer privacy and do not sell, rent, or trade personal information to third parties.
Information may be shared only in the following situations:
With spare part suppliers or vendors strictly for service fulfillment
With payment service providers for transaction processing
When required by law, court order, or government authority
To protect our legal rights, safety, or property
All third parties are expected to follow confidentiality and data protection standards.
Data Security
We take reasonable technical and organizational measures to safeguard customer information from unauthorized access, misuse, loss, or disclosure.
Despite our best efforts, no method of electronic storage or internet transmission is 100% secure. Therefore, BAAZ Car Service Centre cannot guarantee absolute data security but strives to maintain high protection standards.
Customers are advised to keep their contact and login information secure.
Cookies & Website Tracking
Our website may use cookies or similar tracking technologies to enhance user experience, analyze traffic, and improve website functionality.
Cookies do not collect personally identifiable information unless voluntarily provided by the user. You may disable cookies through your browser settings; however, some website features may not function properly.
Third-Party Links
Our website may contain links to third-party websites such as payment gateways, social media platforms, or partner services. BAAZ Car Service Centre is not responsible for the privacy practices or content of external websites.
Users are advised to review the privacy policies of third-party websites before providing any personal information.
Data Retention
We retain customer information only as long as necessary for service delivery, record keeping, legal compliance, or business purposes.
Once data is no longer required, it is securely deleted or anonymized in accordance with applicable laws.
Customer Rights
Customers have the right to:
Request access to their personal data
Request correction of incorrect or outdated information
Request deletion of personal data, subject to legal obligations
Withdraw consent for promotional communication
Requests can be made by contacting us using the details provided below.
Children’s Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.
Changes to This Privacy Policy
BAAZ Car Service Centre reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
Customers are encouraged to review this page periodically to stay informed about how their information is protected.
Consent
By using our website or services, you consent to the collection and use of information as outlined in this Privacy Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
BAAZ Car Service Centre
📍 LS-1, Kanpur – Lucknow Rd, SECTOR E, Sector C1, LDA Colony, Lucknow, Uttar Pradesh 226012
📞 Phone: +91-98894-88880
📧 Email: info@baazcarservices.com